As we look forward to reopening Rainbow Mountain Resort, we are focused on making the experience safe for everyone. That means we will be adhering to CDC guidelines regarding masks, constant cleaning of the public areas, as well as capacity limits in the Bistro, Pool, and Hayloft.
However, we cannot make this happen without the cooperation of our guests. From you we need:
Patience, first and foremost: We're all adjusting to this new normal, and keeping the resort safe takes work. Our staff will be cleaning after every customer interaction—which means if you're next in line, you may have to wait just a little longer for them to make it safe for you. Getting angry doesn't help anyone. Getting 'in their face' endangers everyone and you will be asked to leave.
Personal accountability for your own health: bring reusable masks and hand sanitizer, wash your hands regularly, practice social distancing, and above all, stay home if you're sick
Be respectful of each other's personal space and keep cool heads: If someone is getting too close, step back and politely ask them to do the same. If you're asked, don't get angry, just step back.
Entertainment will be scattered through our different venues (Bistro, Pool, and Hayloft), and audience sizes will be kept small. To do that, advanced reservations are strongly suggested for all events and when you're there, please be aware of where you are in the crowd, who you're near, and that you do not get too close to the performers.
If your actions intentionally endanger our staff, performers, or other guests, you will be escorted off property without a refund.
While we are eager to welcome you back, we hope you understand why we have to implement these new rules. No, this isn't the old Rainbow Mountain Resort, and this is not the way 'things were done in the past,' but progress isn't just good...it's safe. Thank you in advance.